Web Detective - FAQ's

QUESTION
Do you need to have the Social Security numbers of the people you want to investigate or can you search with just the persons name and address? Also, how often does the site ask for money for simple search. Eg: will I have to pay for all information at all times? Please get back to me so that I may sign up if you dont have to always have the parties SS# and DOB.

ANSWER
No, in most cases you only need a name to do searches. Sometimes just a last name will get you started. Of course, the more information you have to start with the better your chances are going to be for success. And no again, you will not have to pay extra for most searches. The only time you'd need to do that would be if you used one of the pay site links on our service. NO EXTRA CHARGES FROM WEB DETECTIVE EVER!

QUESTION:
You respond to my emails right away even if I send them in the middle of the night. Do you ever sleep?

ANSWER:
NO!!! ; Seriously though, we try to respond to all emails as quickly as possible. We almost always respond within 24 hours even if it is a weekend or we have an emergency that takes us out of the office.

QUESTION:
Do you cover areas outside the USA?

ANSWER
Yes indeed. We have connections to investigation sites in the UK and Canada (lots of resources for these 2 countries), Australia and many more countries around the world.

QUESTION
Are there additional fees for searches in addition to the $29.95 membership fee?

ANSWER
Many, many searches are free but, yes, there are a few searches that require an additional fee. Some information belonging to 3rd parties is just not obtainable without paying a fee for it. Many fees you'll run into are centered around obtaining hard copies of documents or access to private, third party databases.

QUESTION
Will anyone know I am investigating them?

ANSWER
No!!! Nobdy will ever be able to find out that you are investigating them. Our site is totally private and you will be completely anonymous when using our service.

QUESTION
How often do you update your service?

ANSWER
Just about every day. Our staff is constantly working on the site, adding information, and checking links. We have the best investigative bookmark site on the web and we want to keep it that way!

QUESTION:
Do you ever automatically rebill me?

ANSWER
NO! We only bill you one time for your initial membership fee. It is good for unlimited lifetime use! You will never be billed again!

QUESTION
Is it legal to use Web Detective?

ANSWER
Absolutely. The Federal Freedom of Information Act allows for the public viewing of thousands of types of records, be they criminal, property, background, whatever. None of the Web Detective resources are illegal, or will allow you to perform an illegal search. Also, NO ONE WILL EVER KNOW YOU ARE INVESTIGATING THEM!!

QUESTION
Is Web Detective a complicated program?

ANSWER
NO, ABSOLUTELY NOT! The program is very easy to use. Even a total internet beginner can use our program with no problems at all. We give you detailed, step-by-step instructions for conducting even the toughest and most complicated investigations.

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